Frequently Asked Questions

Q: What is The Fifth Season?
The Fifth Season is a skincare ritual created to help you restore your skin’s natural glow, reduce signs of aging, and reconnect with the radiance you still feel inside. It’s more than a product — it’s a movement to choose you.Q: Who is it for?
This is for women who are noticing fine lines, dullness, dryness, and tired-looking skin — and are ready to reclaim control. If you look in the mirror and feel like your skin no longer reflects your energy, this is made for you.Q: What makes The Fifth Season different?
Our formula is powered by high-performing, skin-loving ingredients — chosen to nourish, hydrate, and renew. But beyond the science, what sets us apart is the philosophy: we’re here to honour your journey, not hide it.Q: Is this safe for sensitive skin?
Yes. Our products are dermatologically tested, gentle, and made to soothe, not irritate. Always patch test first, but we’ve designed our line to be kind to even the most sensitive skin types.Q: How long until I see results?
Most customers begin noticing visible improvement in hydration, texture, and glow within the first 2–3 weeks. Deeper results like reduced fine lines and firmness often appear with consistent use over 6–8 weeks.Q: Is it tested on animals?
Absolutely not. We are 100% cruelty-free and committed to ethical, responsible skincare.Q: Can I use it with other products?
Yes — The Fifth Season blends beautifully with most skincare routines. For best results, use our system as your foundation and layer other treatments as needed.Q: Where is it made?
Proudly developed and manufactured in New Zealand with a deep respect for local quality and sustainability.Q: Do you ship internationally?
Right now, we’re focused on serving our New Zealand customers with fast, reliable local delivery. International shipping may be available soon — stay tuned!Q: What if it doesn’t work for me?
We stand by our product — and by you. If you’re not satisfied within 30 days, contact our support team for a no-hassle return. Your glow is our priority.